By Brooke Madden
Toronto, Ontario is Canada’s largest city, and actually the fourth largest in North America. A bustling metropolis known for its skyscrapers, diverse restaurants, parks, and cultural landmarks, the city is an obvious choice for your next weekend getaway. With so many sights to see, it’s important to choose a hotel in the centre of the action. Hotel X Toronto is located in central Toronto, close to exciting dining options, museums, venues, the CN Tower, theatres, and the lake.
But it’s so much more than that.
Opened in 2018, Hotel X has been taking Toronto, the GTA, and international guests on a whirlwind, modern-luxury experience. Whether you want to get out and about and tour the city, are simply looking for a luxury weekend of relaxation, you’re planning a wedding, or even a business meeting, Hotel X is sure to satisfy all of your Torontonian needs. I had the opportunity to connect with Matt Black, Director of Marketing and Revenue, to learn a little more about why this young but iconic hotel is Toronto’s newest hospitality staple.
Simply put, Hotel X prides itself on three main elements: service, features, and location. When I’m looking to book a getaway, I believe these factors to be the most imperative to consider. In terms of service, meeting locals who care about what they do is always a highlight. And that’s exactly the type of team Hotel X has assembled. Black was excited to highlight the “extraordinary and authentic team of associates who go above and beyond every day to exceed guest expectations and provide exceptional customer services day in and day out, who truly enjoy hospitality, living up to being the World’s Kindest Hoteliers.” It should be noted that the urban resort is also a member of the Library Hotel Collection – an award-winning family of luxury hotels consistently recognized by guests and travel industry experts for their excellence in service.
If you’re staying at Hotel X, you can rest assured that everyone from the valet, to the bartenders, to reception, to management, to housekeeping will be there to ensure your stay is the best it can be. For me, that’s a huge highlight. Getting to know passionate hospitality workers in the city you’re exploring can completely change your experience. Whether it be a hidden-gem recommendation from the concierge, or a witty story from a bartender, Hotel X’s team of hospitality pros will change your trip for the better.
Of course, in any hotel, its features and amenities can make or break your stay. “There’s simply no hotel or resort in Toronto that offers an array of services, amenities, and features quite like Hotel X Toronto. From diverse dining options to a state-of-the-art sports and wellness complex, to the most unique event and wedding venues in Toronto, ours is the ultimate urban resort in Ontario. Everything you need, all under one roof,” notes Black. His number-one piece of advice to future guests (and returning guests) is to make sure you take advantage of the wealth of resort-style amenities during your stay. From the Screening Room film series, to the 90,000 square foot Athletic Club, 10XTO, to the year-round heated rooftop swimming pool, Canada’s first-ever Guerlain Spa and the unmatched dining options, there is a unique experience for everyone to enjoy.
Now, if you’ve had the pleasure of visiting Hotel X Toronto in the past, you may remember the Falcon SkyBar. The space has been completely re-imagined, and now goes by the name Valerie. Even if you’re not a guest at the hotel, I highly recommend taking advantage of this amenity. Black describes Valerie as “a new look, new concept, and completely new experience. Valerie is a multi-level rooftop patio serving Japanese-influenced dishes, paired with a panoramic view of the city. On the 27th floor of Valerie, there are live entertainers Friday – Sunday such as jazz musicians, performers, and DJs.”
Oh, and their cocktails are out of this world.
Further amenities include Hotel X Toronto’s extensive accommodation of business events. There are also a number of unique spaces such as a 250-seat cinema, onsite audio and visual team, and thoughtful common areas like Café X, where impromptu meetings can take place in between the regular meetings. Newly opened, the SkyBridge connects the hotel to the Beanfield Centre, and further to the Enercare Centre, so guests don’t even have to go outside!
And business amenities are wonderful, but are you wanting to turn off your work phone and just relax? Hotel X Toronto can help with that too. The prestigious and luxurious Guerlain Spa is located on the 4th floor of the hotel. “The Spa invites you on a unique sensorial journey dedicated to beauty and well-being through signature and exclusive treatments, personalized facials, and more,” Black notes. However, he does encourage guests to book their treatments in advance, as the spa is open to the public, and in very high demand.
Finally (and this may be my favourite part), Hotel X Toronto offers a V.I.P. (A.K.A. Very Important Pet) program. As someone who can hardly stand to be apart from my puppy, the idea of taking little Donkey (his name, not his species) with me on my weekend getaway is incredibly appealing. “We are proud to say we are a pet-friendly hotel and are always happy to welcome your well-behaved little furry travel companions – who deserve a luxurious experience too. There is lots for you to do with your furry friend, from a serene stroll along the waterfront at Trillium Park, or pampering them at the nearby Spaw Boutique! There are a number of pet-friendly activities to enjoy in the city,” insists Black.
Overall, an experience at Hotel X Toronto is truly an unparalleled one. From its historic location to its exceptional service to its outstanding amenities, Hotel X Toronto will help you create the trip of a lifetime. Oh, “…and of course, the views, the views, the views. From the city skyline to the panoramic view of Lake Ontario, guests will truly see Toronto like they’ve never seen it before.”